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Research
The following brief explanation, which includes
two formulas, demonstrates the main difference between behavior
and cognitive theory. While necessarily simplistic, it does highlight
the essential difference between these two theories in their approach
to understanding human behavior. It also helps explain what The
Pacific Institute does.
Behavior =
(f) Heredity + Environment
From this formula it is shown that behaviorists
acknowledge the influence of both heredity and experience or environment
on behavior, without regard to how the mind may affect the equation.
The cognitive theorists' model recognizes the roles of heredity and
environment in human behavior, but adds a third, critical concept,
"human agency." Thus: Behavior = (f) Heredity + Environment + Human
Agency
"The capacity to exercise control over
one's own thought processes, motivation and action is a distinctively
human characteristic," says Dr. Albert Bandura, a leading cognitive
theory psychologist and researcher at Stanford University. "Because
judgement and actions are partly self-determined, people can affect
change in themselves and their situations through their own efforts."
(1)
Dr. Bandura and other prominent cognitive
theorists have conducted extensive research showing that humans
can dramatically impact their sense of well being and optimism,
career options and confidence levels.
Some of the most noted controlled studies
supporting the validity of cognitive psychology involve the treatment
of episodic or situational (versus chemical) depression. According
to a series of studies spanning nine years, Dr. Martin Seligman
demonstrated that the average depressed patient treated with cognitive
therapy methods progressed significantly better than patients receiving
other forms of psychotherapy, behavior therapy, or drug treatment.
(2)
Dr. Aaron Beck and numerous others leaders
in psychiatry and clinical psychology have treated certain behavior
disorders (e.g. depression, phobias, anxiety) by cognitive therapy
with considerable success (3,4,5). Cognitive therapy begins with
the assumption that many behavior disorders are largely caused by
unduly pessimistic, distorted thoughts. The goal of treatment is
to change thought patterns, thereby changing the behavior and removing
the disorder. Seligman, author of Learned Optimism and What You
Can Change and What You Can't, is a prominent University of Pennsylvania
researcher in the field of cognitive psychology and has written
extensively on the origin and treatment of depression. According
to Seligman, cognitive therapy utilizes treatment tactics that first
help individuals to recognize automatic, negative thoughts that
pass through the mind during life's most stressful moments. Individuals
are then often taught how to challenge negative thoughts using data
from their past experience that disputes these thoughts.
In Learned Optimism, Seligman describes
counseling a woman who was depressed because she believed she was
a bad mother. Through cognitive therapy, she learned to challenge
and change her internal belief that she was a bad mother by creating
a more accurate internal dialogue that stressed the positive aspects
of her parenting. (6)
Researchers such as Bandura, Seligman,
and Beck continue to develop a theoretical framework for cognitive
psychology, accumulating a critical mass of empirical data. Since
1971, The Pacific Institute has worked closely with distinguished
researchers worldwide to develop a curriculum based on the effects
of thoughts, attitudes, beliefs and expectations on behavior.
Self-Efficacy
and How It Works
The concept of self-efficacy is central
to The Pacific Institute's curricula.. The Pacific Institute teaches
that -- to a greater extent than is widely realized -- individuals
can acquire the causative power, or self-efficacy, to make desirable
things happen in their lives. Self-efficacy does not refer to the
actual skills a human being possesses, but rather, to what a person
believes about what can be accomplished with those skills. (7) According
to Lou Tice, chairman and co-founder of The Pacific Institute, self-efficacy
is the belief that we have the power to produce desirable results.
"It is the ability to focus social, cognitive and behavioral skills
together to accomplish bigger, bolder goals than one has previously
thought possible," says Tice.
Individuals with a strong sense of self-efficacy
generally perform at higher levels, in part because they consider
setbacks and difficult obstacles as challenges. Individuals who
question their self-efficacy view challenges and setback as threats,
resulting in "low aspirations and weak commitment to the goals they
choose to perform," says Bandura. (5)
Those with high self-efficacy tend to
set high goals and remain motivated despite the threat of failure.
For this reason, the principle of self-efficacy is integral to The
Pacific Institute's curriculum.
Practical
Tools that Change Thoughts and Lives
Although it is accurate to say that the
entire curricula of The Pacific Institute is directed toward teaching
high self-efficacy, major emphasis in building efficacy is given
to three key skills:
Goal
Setting
Simply put, goal setting is "deciding
what it is that you will get used to in the future - the new job,
the new income, the new way if doing things," says Tice. "The result
is that you no longer accept the way things are."
The principles of setting goals apply
to both individuals and organizations. Visualizing, or imagining,
a new reality - one that has a strong emotional appeal - has an
energizing effect. According to Tice, effective goal setting focuses
first on the desired end result. For example, a goal may center
on increased profitability or greater personal confidence. If the
goal has enough emotional appeal, if it strikes an inner desire,
the mind's inner resources will go to work achieving the target.
Bandura states that personal goal setting
is influenced by the self-appraisal of an individual's capabilities.
With stronger perceived self-efficacy, people set higher goals and
have a firmer commitment to those goals. (1) Additionally, Locke
and Latham demonstrate the effectiveness of goal setting in organizations.
(9)
According to Tice, goal setting is essential
for human and organizational development, and through programs such
as those offered by The Pacific Institute, individuals and companies
can learn to be more successful in setting and accomplishing goals.
Goals must be quite specific. Instead of, "We'll have a strong fiscal
year in our company," a better goal would be, "We'll cut our spoilage
rate by 50 percent."
Using facilitated seminars, workbook
exercises, audio tapes, videotapes and one-on-one consultation,
The Pacific Institute guides its clients through the principles
of effective goal setting on both an individual and organizational
level.
Self-Talk
Self-talk refers to the conversations
all human beings have with themselves. The nature of these internal
dialogues can be encouraging and positive, or negative and disparaging.
According to Tice, we generate thoughts in words, pictures and emotions
which accumulate to build beliefs.
Our thoughts and conclusions about ourselves
can be self-regulating, particularly if there is no conscious awareness
of their existence. In other words , we live up to (or down to)
these beliefs. Our achievements are often limited unnecessarily
when these internal dialogues are inaccurate or distorted. Accordingly,
The Pacific Institute encourages participants to first identify
their self-talk by keeping an ongoing journals of thought and feelings.
The second, crucial step is to evaluate these thoughts.
"People behave in accordance with how
they perceive themselves to be. The crucial question is whether
that self-knowledge is based on reality," says Tice. "Many conclusions
about ourselves are taught to us by others and often are accepted
without question, but they may, or may not, be accurate."
For example, journal writing, or any
form of self-talk evaluation, may suggest to a manager that he or
she feels threatened by employee suggestions or criticisms because
they cause feelings of inadequacy or failure: "I'm a poor leader.
If I were a good manager, my people should always agree with me."
Once this issue surfaces and is accepted by the manager, the next
step is to confront this inaccurate self-talk with self-talk that
disputes the distortion. For example, thoughts about recognition
for successful management may be repeated to oneself as, "I am a
skillful manager and a good leader and have been recognized as such
by a Manager of the Year Award."
Affirmations
An affirmation is a written or oral expression
that represents a belief about oneself. Affirmations are built on
the theory that people's beliefs in their own self-efficacy mobilize
them to accomplish goals. "To be successful, one must not only possess
the required skills, but also a resilient self-belief in one's capabilities.
People with the same skills may perform poorly, depending on their
self-beliefs," says Bandura. (8)
Affirmations play a critical role in
accomplishing goals and correcting erroneous beliefs about ourselves.
They are most effective as written exercises specially designed
to help keep goals in mind.
Affirmations are constructed in the first
person, present tense, as if the goal to which we aspire has already
been achieved. For example, "Because I am creative and efficacious,
I help my team solve problems that used to be paralyzing." According
to Tice, these written or oral exercises help new goals to become
more prominent in an individual's mind, to the point of becoming
more dominant than current reality.
Specific tools like goal setting, self-talk
and affirmations prove most useful to individuals and organizations
once the key concepts of cognitive psychology are understood and
internalized.
Thirty
Three Years of Success
For thirty years throughout the world,
individuals, Fortune 500 corporations, service-directed companies,
small businesses, athletes, government agencies and world leaders
have experienced, firsthand, the benefits of The Pacific Institute's
application of the concepts of cognitive psychology.
Literally millions of people who have
used the services and attended programs developed and presented
by The Pacific Institute have learned that they have the power to
make fundamental changes in how they think. These changes result
in increased individual and collective efficacy which, in turn,
produces higher performance levels, greater productivity, more satisfying
interpersonal relationships and, in general, greater fulfillment
of individual and organizational goal attainment.
Key
Terms
Affirmations
A cognitive act that establishes a specific course, direction, outcome
or state of being for the future; a confirmation or ratification
of a truth. Affirmations are written and spoken in the first person,
present verb tense to emphasize their attainability.
A scientific discipline consisting of scientists from various field
such as anthropology, psychology, computer science, neurology and
others who study the brain and the mind.
Human Agency
A distinctly human characteristic which enables us to govern or
cause behavior through our own thought processes.
Self-efficacy
Appraisal of our ability to cause, bring about, or make happen a
desired effect or event; a combination of our self-esteem, skills
and resources; task specific.
Self-talk
An act whereby we evaluate or assess or own behavior, how we talk
to or affirm ourselves when we react to our own evaluations, or
others' evaluations, of our performance. Self-talk has been shown
to influence self-image.
Bibliography
(1) Bandura, A. (1989). "Human Agency
in Social Cognitive Theory." American Psychologist, September
(2) Bandura, A. Self Efficacy: Exercise of Control
(3) Multiple Authors. (1989). "Cognitive Therapy." The Harvard Medical
School Mental Health Letter, Vol. 6, No. 3.
(4) Beck, A. Cognitive Therapy and Emotional Disorders, (New York)
New Anniversary Library, 1979.
(5) Beck, A., Emery G., Greenburg, R. Anxiety Disorders and Phobias:
A Cognitive Perspective, (New York) Basic Books.
(6) Beck, A. (1991). "Cognitive Therapy: A Thirty Year Retrospective."
American Psychologist, Vol. IV.
(7) Seligman, M.E. (1990). Learned Optimism, (New York), Pocket
Books.
(8) Mager, R.F. (1992). "No Self-Efficacy, No Performance." Training,
April.
(9) Bandura, A. (1994). "Self-Efficacy." Encyclopedia of Human Behavior,
Vol.4.
(10) Locke, E.A. and Latham, G.P. (1984). Goal Setting: a Technique
that Works, Englewood Cliffs, N.J. Prentice.
(11)Latham, G.P. and Wexley, K.N. (1994) Increasing Productivity
Through Performance Appraisal. Reading, Mass: Addison-Wesley.
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